Iris + Mill offers a free lifetime warranty on jewelry we manufacture, covering craftsmanship-related manufacturing defects. This policy applies to all Iris + Mill crafted jewelry, excluding antique, vintage, or natural stone jewelry.

If a product is found to have a manufacturing defect upon inspection, we will repair or replace the item at no charge.

How It Works

• To begin a warranty claim, please contact us at support@irisandmill.com

• A $50 deposit is required to initiate the inspection and shipping process

• If the damage is deemed eligible under warranty, the deposit is fully refunded

• If the damage is not covered, we will provide a quote before proceeding with any repairs

• If you approve, the deposit is applied toward the repair. If declined, the deposit covers return shipping

Conditions & Exclusions

Jewelry is subject to wear and tear over time, especially rings that are worn daily. Our warranty does not cover damage from misuse, normal wear, or theft. Coverage also excludes damage that occurred prior to contacting us.

Not covered under warranty:

• Metal discoloration

• Wear to prongs over time

• Prongs bending or loosening from daily wear

• Gemstone loss from wear or other non-manufacturing causes

For further clarification, contact support@irisandmill.com